Douglas Instruments Privacy Policy

Privacy Policy

This privacy policy is in relation to our website www.douglas.co.uk and our website users and customers

Douglas Instruments will never sell or pass on your name and address to any other organisation without your consent. Your details are confidential and you will never receive unsolicited mail as a result of ordering from Douglas Instruments.

Douglas Instruments is committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998) and the General Data Protection Regulation (GDPR) 2018. Data collected by us will only be used for the following purpose:

      1. To enable us to take and process customer orders or to respond to an enquiry.
      2. To provide you with the best possible service.
      3. To provide information to third party couriers for goods delivery only (e.g. FedEx).
      4. To provide you with newsletter emails.

We will not email you in the future unless you have given us your consent via subscription to our newsletter. We will give you the chance to refuse any marketing email from us in the future.

The type of information we need to collect about you when you place an order, or register, on our web site will include: Name, Address, Phone Number, Email Address and Payment Account Details.

If you have any concerns relating to how we handle data you can email us at info@douglas.co.uk

Access to your information and correction

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email (info@douglas.co.uk) or write to us at: Douglas Instruments Ltd, Douglas House, East Garston, Berkshire, RG17 7HD, United Kingdom.

We want to ensure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

Changes to our privacy policy

We keep our privacy policy under regular review and we will place any updates on this webpage.

More Information

Please contact us if you have any questions about our privacy policy or information we hold about you:

Email: info@douglas.co.uk

Phone: +44 (0) 1488 649090

Address: Douglas Instruments Ltd, Douglas House, East Garston, Berkshire, RG17 7HD, United Kingdom