Technical Assistance

If you would like to request support, ask any questions about using Oryx, or report any problems, please contact Douglas Instruments.
By telephone: +44 (0) 1488 649090

By telephone - US toll free: 1-877-225-2034

By Email: support@douglas.co.uk

Using our Contact From

Maintenance training

The maintenance training PDF document below has instructions for routine system maintenance. Please follow the instructions for daily, weekly and yearly maintenance.

Quick Start training

Please follow the instructions in the quick start training PDF document to design an experiment, then follow on screen instructions in Front Panel to prepare and dispense the experiment.

For Optimization experiments please read the XSTEP card for optimization experiment design or for screening experiment see the in software instructions or the experiment design cards.

Instructions Cards for New Users

Simple step-by-step instructions for users covering maintenance and experiments.